Web Survey Bibliography
For years, the Internet has intrigued survey researchers for its potential to overcome historic obstacles associated with self-administered (SAQ), paper-and-pencil (PAPI) surveys. Losing surveys in the mail and costly reliance on data entry programming, training, and staffing are two key hurdles that all SAQ, PAPI surveys encounter. The challenge, then, is to use this technology in a way that is scientifically rigorous and employs the best features of the Internet, namely the inherent democratic nature of the tool, improved sample monitoring capabilities, the relative ease of data transmission, minimal case costs, and improved data quality. The most daunting of all the challenges that Internet surveys face is achieving high response rates.
In 2002, NORC launched a web-based survey of over 9,000 minority students who received scholarships to attend the colleges or universities of their choice. This was the base year of a five-year longitudinal survey designed to measure the life outcomes of the scholarship recipients and a sample of scholarship non-recipients. The study will track the students over the next five years and gather information related to their college experiences, civic engagement and professional lives.
This paper will show that it is possible to launch a large-scale, web-based survey of post-secondary students that garners high response by using the Dillman Method. The paper will review NORC’s history of launching web surveys and provide information from other web surveys to contextualize NORC’s specific experience on the scholarship study. The paper will then go on to present response rates, respondent contact methods and special treatments used during data collection to boost response rates. Through this, we hope to sketch a framework for successfully implementing large-scale, web-based surveys and achieving high response rates with student populations.
Homepage - conference (abstract)
Web survey bibliography - Canada (100)
- Thinking, Planning & Operationalizing Empirical Mixed Methods Research Design; 2012; Ruhi, U.
- Designing and Doing Survey Research; 2012; Andres, L.
- The cost-effectiveness of cash versus lottery incentives for a web-based, stated-preference community...; 2012; Gajic, A., Cameron, D., Hurley, J.
- What is Probit; 2011
- Survey Data Quality Provisions in Statistics Canada E-Questionnaire Solution: Retrospective and Perspectives...; 2011; Abiza, Y.
- Developing Electronic Questionnaire Guidelines: Issues and Challenges in a Changing Environment; 2011; Cote, A.-M., Kelly, P., Lawrence, D.
- Canadian online panels: Similar or different?; 2011; Chan, P., Ambrose, D.
- How far is too far: Traditional, flash and gamification interfaces, and implications for the future...; 2011; Puleston, J., Malinoff, B.
- The Evolution of Edits in the Canadian Census of Population Online Questionnaires; 2011; Laroche, D.
- Innovations in survey sampling design: Discussion of three contributions presented at the U.S. Census...; 2011; Opsomer, J.
- Adaptive network and spatial sampling; 2011; Thompson, S. K.
- Apples and oranges: does a web survey produce similar results to social media tracking?; 2011; Bourque, C., Hobbs, R., Hilaire, D. S.
- Preferences, intentions, and expectation violations: A large-scale experiment with a representative...; 2011; Bellemare. C., Kroeger, S., van Soest, A.
- Nonsampling errors in dual frame telephone surveys ; 2011; Brick, J. M., Flores Cervantes, I., Lee, S., Norman, G.
- Accounting for the effects of data collection modes in population surveys; 2010; Huang, Y. C., Thompson, M. E., Boudreau, C., Fong, G. T.
- From Buzz to Biz: Social Media Research for Results; 2010; Pettit, F. A.
- The Rise of Survey Programming Automation as an Alternative to Outsourcing; 2010; Ahmed, A. S., Guyer, L.
- Sexy Questions, Dangerous Results? - Exploring the Impact of Rich Media Question Formats in Online Survey...; 2010; Malinoff, B.
- Statistics Canada's Process Automation of On-line Survey Development and CATI Data Integration; 2010; Dubois, M.-A.
- Statistical foundations of cell-phone surveys; 2010; Wolter, K., Smith, P., Blumberg, S. J.
- Methods for oversampling rare subpopulations in social surveys; 2009; Kalton, G.
- Can we make official statistics with self-selection web surveys?; 2009; Bethlehem, J.
- Best practices in mobile research; 2009; Zahariev, M., Ferneyhough, C., Ryan, C.
- Internet-based surveys and urban design education: A community outreach graduate project in Redding,...; 2009; del Rio, V., Levi, D.
- Recruiting Probability-Based Web Panel Members Using an Address-Based Sample Frame: Results from a Pilot...; 2009; DiSogra, C., Callegaro, M., Hendarwan, E.
- Can a moral reasoning exercise improve response quality to surveys of healthcare priorities?; 2009; Johri, M.
- The Multi-Modal Future of Mobile Research: A Holistic Viewpoint; 2009; Cameron, M. R.
- Design Variations in Adaptive Web Sampling; 2008; Vincent, K. S.
- Effects of Pre-coding Response Options for Five Point Satisfaction Scale in Web Surveys; 2008; Callegaro, M., Wells, T., Kruse, Y.
- Enhancing the Travel Survey Process and Data Using the CATI System ; 2008; Morency, C.
- Between random samples and online panels; 2008; Crassweller, A., Rogers, J.
- Use of a website to evaluate quality of work-life and quality of life among community workers helping...; 2008; Dupuis, G.
- 2006 Canadian Census Internet Mode Effect Study; 2008; Grondin, C., Sun, L.,
- Web survey and representativeness: Close to three in ten Canadians do not have access to the Internet...; 2007; Bourque, C., Lafrance, S.
- ONLINE DATA COLLECTION – SOLUTION OR BAND-AID?; 2007; Crassweller, A., Williams, D., Thompson, I.
- An Approach to Compare Online Survey Generating Tools; 2007; Zhang, J., Zhao, N.
- Internet and written respiratory questionnaires yield equivalent results for adolescents; 2007; Raat, H., Mangunkusumo, R. T., Mohangoo, A. D., Juniper, E. F., Van Der Lei, J.
- A short introduction to usability in online surveys; 2006; Kaczmirek, L.
- Understanding the question-answer process; 2004; Bradburn, N. M.
- Achieving high response rates on web-based surveys of post-secondary students; 2003; Nichols, L. B., Ghadialy, R.
- Design implementation of a Multimode Web Survey; 2003; Wine, S. J., Cominole, M. B., Carwile, D. S., Perry, K.
- Partnering with a Newspaper to Assess Community Opinion Online; 2003; Downs, E. P., Lindley, A. M.
- Implementing a Web Survey Administration System at the GAO; 2003; Feldesman, A. G.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Using RGI (Respondent Generated Interval) to gather factual information in a web survey; 2003; Lusinchi, D.
- Can What We Don’t Know (about “Don’t Know”) Hurt Us?: Effects of Item Non-response...; 2003; Krosnick, J. A., Behnke, C. S., Lafond, C. R., Thomas, R. K.
- Visual Analog Scales: Do they have a role in the measurement of preferences for health states?; 2001; Torrance, G. W., Feeny, D., Furlong, W.
- Panel Bias from Attrition and Conditioning: A Case Study of the Knowledge Networks Panel; 2001; Clinton, J. D.
- Complementary and alternative medicine use by patients with inflammatory bowel disease: An Internet...; 1999; Meddings, J. B., Hilsden, R. J., Verhoef, M. J.
- World-Wide Web survey research made easy with WWW Survey Assistant; 1997; Schmidt, W. C.